Job Summary/Basic Function:

The Part-Time Program Assistant supports academic program management of the Online Programs in Special Education, including coordinating the admissions process, coordination field or teaching placements, student support, and program marketing/communications.

This position requires 20 hours of work per week between the hours of 2:30-6:30pm Mondays - Fridays. Responsibilities will include some weekend meetings with current students and/or program webinars with prospective students on some Saturdays/Sundays.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

Program Management and Student Coordination:

• Assist in the development, implementation and enforcement of program policies and procedures
• Hold office hours weekly with current students and webinars/office hours with prospective students
• Respond to student concerns and questions, including coordinating between TC offices
• Meet weekly with faculty to assist with advisement and course planning
• Support students with the registration process, presentations, and student advisement guides
• Maintain a Program Canvas site as a hub for program resources for students and for collecting student accreditation data
• Work closely with the office of Accreditation and Assessment to produce reports.
• Develop and maintain program database using data provided by Institution Research Reports, student cohorts, and alumni
• Ensure that student degree audits and other files are complete and up-to-date
• Coordinate integrative projects/certification requirement checks
• Oversee student outreach and communication
• Assist with alumni relations and communications
• Prepare ad hoc materials and special projects for Faculty program directors and department chairs, including overseeing and updating website content, program info packets, handbook updates, social media, and other marketing communications (e.g., newsletters, blogs, Q&As, FAQs), and alumni communications
• Organize and prepare materials for special events, including webinars and orientations.

Program Enrollment Management - Admissions:

• Conduct admissions workshops for prospective students.
• Monitor and organize the admissions process for the online special education program.
• Conduct follow-up on additional information requests; submit information about advisors to students; communicate with prospective students throughout the admissions process to answer their questions about the program; use data summaries provided in the Admissions HUB (Slate) to keep tabs on application data and communicate with Enrollment Management (e.g., marketing)
• Work with Program Director, Department, and College to set and achieve enrollment targets and financial aid scholarships for admitted students; analyze enrollment data and trends.
• Coordinate student-facing communications and serve as a liaison with student offices, including Offices of Admissions, Financial Aid, Registrar, International Students, and other TC offices.

Field Placement Facilitation:

• Facilitate field placements (field experiences, practica, and student teaching) for the respective program including exploring/meetings with field sites, if needed, throughout New York City region; contact schools, assist with developing new partnerships with schools for student teachers outside of NYC area; collaborate with TC offices to develop affiliation agreements and MOUs; observe in potential placement sites and communicate effectively with staff in those sites; make recommendations based on observations and experiences at various sites; communicate with students about placement paperwork deadlines using Canvas; attend program manager meetings with others in the department to stay up on TC policies, procedures, and deadlines.

Minimum Qualifications:

• Master’s degree required with teacher certification.
• Familiarity with and/or experience in practicum settings for the respective program/discipline.
• Knowledgeable about the culture of schools and higher education institutions.
• Detail-oriented.
• Skilled multi-tasker with a team player approach.
• Ability to prioritize and meet deadlines.
• Excellent judgment and ability to problem-solve.
• Strong digital and technical skills (word processing, Google Workspace, spreadsheets, and/or other database capabilities) and readiness to work with TC software/systems.
• Excellent oral and written communication and interpersonal skills.
• Strong student-centered orientation.
  
  

Preferred Qualifications:

• Experience working in higher education within the respective program/disciplinary area/
• Experience with practicum/fieldwork sites in the NYC region.
• Special education is preferred, given the programs and certifications.
• Availability early evenings and some weekends to meet with students.

Salary Range:

$35.58 - $35.58

Work Modality:

Hybrid