Job Summary/Basic Function:
The Program Manager, in conjunction with the Program Director(s), will be responsible for the academic management of the Programs in Special Education (Programs in Applied Behavior Analysis, Deaf/Hard of Hearing, Intellectual Disability/Autism, Literacy). This entails continuous communication with the Director of Academic Administration (DAA), the Faculty Program Director(s), and involvement in all aspects of academic program management such as coordinating the admissions process, coordination field or teaching placements, student advising, program marketing/communications, and financial oversight.

DUTIES AND RESPONSIBILITIES:

Program Development, Policy, and Accreditation Management

• Develop, implement, and enforce program policies and procedures.
• Manage program data, reporting, and accreditation efforts. Develop and maintain program databases, analyze enrollment and admissions data (e.g., from Argos, Banner, Slate), and collaborate with the Office of Accreditation and Assessment to produce required reports.
• Oversee program informational resources and communications. Develop program handbooks, update the program website content, and manage the Program Canvas site as the central hub for resources and accreditation data collection.

Student Advisement and Coordination

• Manage the student life-cycle from admissions through completion. Coordinate the program's admissions process, communicate with prospective students, and work with faculty to set enrollment targets and financial aid scholarships.
• Provide complex administrative support and advisement to current students. Assist faculty with advisement, course plan development, and scholarship recommendations. Oversee the student registration process (DegreeWorks), ensure student files and degree audits are complete, and serve as the main liaison between students and various college offices (e.g., Registrar, Financial Aid, Admissions).
• Coordinate student certification, capstone projects, and alumni relations. Assist students with completing certification requirements, integrative projects, and theses, and help with alumni relations and communications.

Field Placement and External Relations Facilitation

• Facilitate and manage all aspects of student field placements (e.g., practica, student teaching). This includes exploring and meeting with potential sites in the NYC region, observing placement sites, making recommendations for placements, and collaborating with college offices on necessary affiliation agreements.
• Ensure student compliance with placement requirements. Manage and communicate placement paperwork deadlines and requirements (e.g., Exxat, Time2Track).

Financial and Operational Oversight

• Manage program budget materials and scholarship allocation. Prepare materials for budget planning, reporting, and analysis, and manage the process of scholarship allocation decisions in consultation with program leadership.
• Oversee operational tasks and personnel. Co-supervise student workers, including training and evaluation, and organize program special events (e.g., orientations, guest speakers, webinars).

Minimum Qualifications:

• Master’s degree required with teacher certification
• Familiarity with and/or experience in practicum settings for the respective program/discipline
• Knowledgeable about the culture of schools and higher education institutions
• Detail oriented
• Skilled multitasker with a team player approach
• Ability to prioritize and meet deadlines
• Excellent judgment and ability to problem-solve
• Strong digital and technical skills (word processing, Google Workspace, spreadsheets, and/or other database capabilities) and readiness to work with TC software/systems.
• Excellent oral and written communication and interpersonal skills
• Strong student-centered orientation.

Preferred Qualifications:

• Experience working in higher education within the respective program/disciplinary area
• Experience with practicum/fieldwork sites in the NYC region
• Special Education and/or BCBA certification is preferred, given the programs and certifications
• Availability on some evenings to meet with students

Salary Range:

$70,000-$75,000

Work Modality:

Onsite

Competitive Compensation and Benefits 

The salary range reflects the College’s good faith and reasonable estimate of the compensation for the position at the time of the job posting.  Salary decisions are dependent on several factors including but not limited to market and organizational considerations, experience, and qualifications of a selected candidate as well as internal and external equity.

Our benefits contribute significantly to the total compensation package that includes medical, dental, vision, and supplemental insurance plans; flexible and hybrid work schedules; tuition remission; life insurance; short and long-term disability insurance; an exceptional employer retirement matching program; health savings accounts (HSA), flexible spending accounts (FSA), Public Service Loan Forgiveness eligibility, and a robust Employee Assistance Program (EAP).