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Service Desk Analyst I in New York
A Service Desk IT job involves acting as the primary point of contact for users experiencing technical issues, providing first-line support by troubleshooting and resolving hardware, software, and network problems, logging incidents, and escalating complex issues to higher-level technicians while maintaining excellent customer service through various communication channels like phone, and email.
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Service Desk Analyst I in New York
Supports faculty and staff desktop computer users with a strong commitment to high-quality customer service and a solid work ethic. The analyst responds to customer inquiries through phone, email, and local site visits, creating trouble tickets and resolving problems. Works in a team environment to triage all incoming calls to determine who in the organization should address/fix higher-level issues. The service desk team shares responsibility for user training, desktop imaging, and deployment, as well as maintaining internal documentation and the Service Desk website, with each team accountable for specific tasks and deliverables.
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One Time Payment in New York
Payment for workshop on March 19, 2025 from 1:00pm - 3:00pm
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FT Lecturer: Sociology and Education in New York
The Department of Education Policy and Social Analysis (EPSA) at Teachers College, Columbia University seeks applications for a Full-time Lecturer, in the Sociology & Education Program for a three year appointment.
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Custodian II in New York
Candidate must have knowledge of all project work done in a custodial setting. Has to be able to work independently and be a problem solver.
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